Privacy Policy of the Online Store
Artiser

This privacy policy has been created for individuals visiting the website https://www.artiser.pl and https://www.artiser.eu  (hereinafter "Website"), which is the online store Artiser (hereinafter "Store").

The administrator of your personal data related to the use of the Store is: Artiser sp. z o.o., located at Wojska Polskiego 2a, 56-100 Wołów, registered in the National Court Register under the number KRS: 0001100530, NIP: 9880307065.

For any matters related to the processing of personal data, you can contact us at the email address: kontakt@artiser.pl. Written contact can also be made at the address provided above.

For your convenience, we have divided this document into two parts:

1. Cookies and other technologies
2. Other purposes for processing personal data of Store users

If you're short on time, click the link for the part that interests you most. If you have a little more time, we encourage you to read the entire text.

I. COOKIES AND OTHER TECHNOLOGIES
We use cookies and other similar mechanisms to understand how users interact with our Website and for marketing purposes, including displaying ads on other websites.

What are cookies?

A cookie is a small text file stored by the website on your computer, phone, or another device you use to browse the website. The cookie contains data about your use of the website.

Some cookies are necessary for the operation of our Store and cannot be disabled.
For other cookies, when you first visit our Website, we ask you to consent to the installation of cookies. We do not use advertising or analytical cookies (or any other than necessary) without your consent.

What cookies do we use?

Necessary cookies
These cookies are essential for the proper functioning of the website. You cannot disable them, as disabling them will cause our website to malfunction.
We use a tool to store your privacy settings. It shows your consent or lack thereof for the activation of certain types of cookies on our website.
Other necessary cookies on our Website are used for its proper functioning and management, including making changes to the page and launching tracking tools that you have agreed to.

Functional cookies
Some cookies on our website are used to run additional tools on the Store's page, such as a chat feature, a product review module, the ability to recommend a product to a friend, and the option to display recently viewed products, etc.
You can find a list of functional tools we use on the Website and a detailed explanation of their purpose in the cookie consent management panel.

Social media plugins and links
We have included links to our social media profiles on our Website: Facebook / Instagram. If you visit our profile on these platforms, the platform's owner will receive information that you reached these sites from our Store.
Details about data processing by these social media services can be found on the respective provider pages:
Facebook and Instagram - https://www.facebook.com/privacy/center/

Videos
Some videos on the Website are embedded using plugins from YouTube (a service owned by Google). When you play such a video on our Website, Google receives information about it from your browser, even if you don't have a Google/YouTube profile or aren't logged in. If you were logged into the service, Google could directly link the video view to your profile.
If you want to prevent Google from collecting information about your activity on our Website, you can:

• Not play the video (We treat consent for video playback as consent for all other videos on the Website until you withdraw it by changing your cookie settings).
• Not consent to cookies from this service on our Website,
• Or log out from the service.
  More information on data processing by YouTube can be found here.

Legal aspects of cookies

The legal basis for the use of necessary cookies (listed above in the section "What cookies do we use?") is our legitimate interest, i.e., the right to operate the Website supporting our business and ensuring its security.
The legal basis for using other cookies is your consent.

In connection with the processing of your personal data via cookies, you have the rights outlined below.

Using cookies, especially for advertising purposes, may involve profiling. This means that we or the marketing companies we work with may create a user profile based on gathered information (e.g., email address, order history, type of device, technology used, visit frequency) to make purchasing predictions. This allows us to decide which content (including ads) to display on our and other websites.

How long do cookies stay on the user's device?

It depends on whether they are "persistent" or "session" cookies.
Session cookies, necessary for the proper functioning of the browser, expire when the user session ends, i.e., each time you close the Website.
Persistent cookies, which make browsing easier (e.g., remembering the selected resolution, layout, user preferences, recently viewed products), will stay on the browser for a longer period until they expire, unless you manually delete them using browser settings.

Third-party cookies (analytical, advertising, and social media-related) are governed by their privacy policies, which we provide links to in this policy.

II. Other purposes for processing personal data of Store users

What data do we process and for what purposes?

In addition to the cookies mentioned above, we process the following data for purposes related to the operation of the Store:

• 
  Handling orders in the Store, customer account management 
  • Identifying and contact details (email address and other data necessary to process the order). Order details and history.
  • | Contract with you as a customer of the Store - art. 6 para. 1 lit. b) GDPR
• 
  Contacting you, handling inquiries
  •  Identifying data and any other information you provide via the contact form or other correspondence. Correspondence history. 
  • Our legitimate interest in ensuring communication with those who send us inquiries / correspondence - art. 6 para. 1 lit. f) GDPR
• 
  Handling complaints and other post-sale services (e.g., in case of withdrawal from the contract) 
  • Identifying and contact details. Order details and history. Correspondence history. 
  • Our legitimate interest in handling complaints and processing withdrawal procedures - art. 6 para. 1 lit. f) GDPR
• 
  Collecting product reviews and comments 
  • Content of review/comment. Identifying details of the reviewer. 
  • Your consent, expressed through sending and/or publishing the review/comment - art. 6 para. 1 lit. a) GDPR
• 
  Archiving 
  • All data mentioned above that affects customers and users of the Store for various purposes 
  • Our legitimate interest in securing data for the purpose of determining, defending, or pursuing claims and demonstrating compliance with GDPR obligations - art. 6 para. 1 lit. f) GDPR
• 
  Accounting, tax purposes
  • Identifying and contact details. Invoice details. 
  • Fulfilling tax obligations required by law - art. 6 para. 1 lit. c) GDPR
• 
  Sales analysis and statistics in the Store 
  • Sales statistics and user behavior data (website traffic) 
  • Our legitimate interest in conducting business analysis to optimize our operations. For traffic statistics, our legitimate interest arises from your consent to cookies - art. 6 para. 1 lit. f) GDPR
• 
  Marketing purposes 
  • Browsing history on the Store, purchase history, demographic data (age, gender, etc.), and other characteristics of target groups (customer segments) 
  • Our legitimate interest in marketing our own products and services, though marketing activities involving cookies and/or direct communication require your prior consent - art. 6 para. 1 lit. f) GDPR

Providing the above data is not mandatory, but it is necessary to fulfill your order, issue an invoice, notify you about order status, respond to inquiries or complaints, etc.

How long do we process your data?

Your data related to placing an order in the Store is processed as long as necessary to complete the order, as well as for accounting and tax purposes.

Additionally, we will process data for the time needed to achieve the purposes outlined above (until our legitimate interest no longer applies, or until you object to the processing, or withdraw your marketing consent if given). Further processing is possible only if required by law (e.g., for tax purposes) or for archival purposes to protect against potential claims (until the claim's statute of limitations expires).

Who do we share your data with?

In our operations, we use services from other companies, so your data may be shared with: the software provider for the Store, the accounting firm, the hosting provider for our Website, the email hosting provider, and other companies providing marketing tools and services. Your data is also shared with courier companies and payment intermediaries for fulfilling your order, with these companies being independent data controllers.

For marketing purposes described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). Therefore, personal data may be transferred to third countries outside the European Union. The appropriate level of data protection is ensured by the Data Privacy Framework, which you can read more about here.

Your rights regarding data processing

We are committed to respecting the confidentiality of your personal data and ensuring you can exercise your rights. You can exercise your rights free of charge by sending us an email or contacting us in another way.

Remember that in connection with the processing of your data, you have the right to:

• Request access to the data we hold about you;
• Correct your data;
• Delete your data if it is no longer needed for the purposes for which it was processed, or if we have no other legal basis to process it;
• Withdraw your consent for processing your personal data, if you have given such consent;
• Object to the processing of your data if we process it based on legitimate interest;
• Limit data processing;
• File a complaint with the President of the Personal Data Protection Office if you believe your data is being processed unlawfully.

ANNEX 1 TO THE PRIVACY POLICY OF THE Artiser STORE

• LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES

ANALYTICAL COOKIES:
Cookies from the provider of the software for our Store
The provider of the software that operates our Store - the owner of the shoper.pl platform - places cookies on our Website to collect aggregate information on how customers use online stores (pages visited, time spent, viewed products, clicks on the Store page, analytical information about purchases, e.g., conversion rates).
This data is used to generate aggregate reports for store owners, including general (non-personal) information about which products interest customers, periods of increased activity or sales, etc. This helps sellers (including us) improve their stores and optimize sales processes.
You can read more about this in the Cookie Policy for visitors to Shoper stores.